FAQ

Find information about the venue rules, ticketing info, food options, vendor/press requests, general questions you may have and also our Covid 19 Pandemic Policy. Just click on the PLUS symbols to open each topic.

 

TICKETING
After purchasing, how will I receive my tickets?

Within 24 hours of your purchase, you should receive your ticket via email. Your ticket can be printed at home or shown on your mobile device to gain entry. Should you not receive your ticket email within 24 hours of your purchase, reach out to tickets@tryon.com and we will be happy to assist you.

How do I exchange my ticket for a festival wristband?

You can exchange your pre-purchased tickets for wristbands from 3:00 – 9:00 PM EST on Thursday, September 1, 2022 or on Friday, September 2, 2022 beginning at 12:00 PM at the main festival gate at the TIEC entrance. 

What is the cost of a child’s ticket?

For General Admission, children 12 and under are admitted free with a paying adult. All other levels (Grand Stand, Scruggs Patron VIP, Blue Ridge VIPX), children 3 and under are free for all other ticket levels. At the Cabana level, a child would be counted as one of the 8 people in attendance.

GENERAL
Are dogs allowed at the festival?

Dogs are not permitted on the festival site where the Earl Scruggs Music Festival is being held; however, dogs on leash are welcome onsite at Tryon Resort and in the camping areas.

Can I bring my camera?

Cameras are permitted, but only for personal use. Commercial photographers must request a media credential by clicking here Please note that we reserve the right to not issue media credentials for every request.

What kind of bag can I bring?

The maximum-sized bag permitted into the Indoor Arena is 12”x6”x12”. Please note that all bags will be searched prior to entering the Indoor Arena.

Can I bring my cooler and/or my own food & drink?

Coolers and outside food and drink are not permitted inside the Earl Scruggs Music Festival performance venues, except formedical reasons (dietary restrictions, glucose intolerance, etc.). One pint-sized zip-lock bag per person can be brought into the performance venues for medical reasons.

Is the festival indoors?

The Festival is an outdoor event, however, there are covered areas available at the Flint Hill Stage seating area and the Legends Workshop Stage is in a covered area.  

Is the festival rain or shine?

Yes, but the festival will have safe practices in place for severe weather situations. In case of a weather emergency, please follow instructions from our staff.

Will there be opportunities for jamming?

Yes! An official jamming area will be provided.

Will there be any childrenʼs activities?

Yes! There will be a children’s area on site. Details to be announced.

How can my band be considered to play the festival?

The Earl Scruggs Music Festival lineup is carefully curated by our festival committee and does not accept unsolicited materials from bands/artists.

What time does the music start and end each day?

Friday’s music starts at 5:00 PM EST on the Flint Hill Stage (main) and ends around 11:30 PM. On Saturday, music on the Flint Hill Stage is from 12:00 PM until 11:30 PM; and on Sunday it runs from 11:00 AM until 4:00 PM. The festival will have an additional second stage, the Foggy Mountain Stage and a workshop stage. Check the website for schedule updates. All schedules are subject to change. 

Can I be a vendor?

Yes, to request a vendor application, please use the form on our Vendors page

I wanna help! Do you need volunteers?

Yes, we need volunteers! Volunteer sign-ups will be available soon. Check our Volunteers page for updates.

What kind of chair can I bring into the GA area?

Portable, collapsible chairs (nothing taller than a standard camping chair) are permitted inside the GA area.

What about sunshades and blankets?

Sunshades and tents are not permitted. Blankets must not exceed 10’ x 10’.

What shouldnʼt I bring to ESMF?

Please do not bring:
Weapons of any kind
Oversized blankets, chairs, or bags
Illegal drugs
Any glass containers
Drones
Golf Carts

What is your refund policy?

Tickets to the Earl Scruggs Music Festival are non-refundable. Should the event be postponed or cancelled, your tickets will automatically be transferred to the rescheduled date or the following year’s festival.

Is the festival accessible for persons with disabilities?

The Music Venue at TIEC is ADA accessible. Designated sections are available for handicap seating in the general admission seating, the stands, or in the floor seating. Ramps are available for access to all handicap seating sections. ADA parking will also be available. Attendees requiring ADA parking will need to hang their ADA-approved parking tag in their car for access to this area.

HOSPITALITY
Will there be food options onsite?

Food trucks and the Tryon Resort restaurants will be serving a variety of food (including options for those with dietary restrictions) for purchase. Outside food and drink is not permitted.

What drink options will be available?

Alcoholic and non-alcoholic beverages will be available for purchase.

Will a shuttle be available?

Yes! We will offer a free shuttle service between the parking areas, lodging, camping, and the performance venues. The shuttle will stop at two locations on the festival grounds. We will have two shuttles cycling continuously to better serve festival attendees. Please no drinking and driving. The state troopers and local law enforcement will be out making sure everyone is safe!
Shuttle Hours:
Friday 1 PM – 1:30 AM
Saturday 9 AM – 1:30 AM
Sunday 9 AM – 1:30 AM

What else is there to do in the region?

There are a wide range of activities for individuals and families to explore in the beautiful Tri-County area while here for the festival. To make the most of your visit, check what’s available at the Tryon Resort and the surrounding counties of Cleveland, Polk and Rutherford.

Tryon Resort has multiple shops and restaurants located in the Legends Plaza area to enjoy while at the festival. Kids’ activities will also be available in this area for attendees to enjoy.Tryon Resort Visitor Guide.

Earl Scruggs Center located at 103 S Lafayette Street in Shelby, NC, about 30 minutes from the festival grounds at TIEC.

Cleveland County, NC Visitor’s Guide (Shelby)

Polk County, NC Visitor’s Guide (Saluda, Tryon, Columbus)

Rutherford County, NC Visitor’s Guide (Chimney Rock, Lake Lure, Blue Ridge Foothills)

Will Wi-Fi be available?

Yes! Tryon Resort offers complimentary Wi-Fi services to all of its onsite visitors. Select “Tryon Resort Guest” to access the free Wi-Fi.

COVID 19 FESTIVAL GUIDELINES
Precautions and Preparedness

We care deeply about the health and safety of all guests, staff, and artists at the Earl Scruggs Music Festival. We will continue to monitor and follow CDC guidelines, along with those recommended by the NC Department of Health and Human Services and local agencies.

Please continue to check the website for updates concerning guidelines, as the situation could change. We will also be in communication with ticketholders as the festival nears. Thank you for your patience as we navigate the Covid-19 pandemic and keep our event as safe as possible.

STILL GOT A QUESTION?

If you still have a question just email us and we will get back to you .