FAQ

Find information about the venue rules, ticketing info, food options, vendor/press requests, general questions you may have. Just click on the PLUS symbols to open each topic.

 

TICKETING
After purchasing, how will I receive my tickets?

Within 24 hours of your purchase, you should receive your ticket via email. Your ticket can be printed at home or shown on your mobile device to gain entry. Should you not receive your ticket email within 24 hours of your purchase, reach out to tickets@tryon.com and we will be happy to assist you.

How do I exchange my ticket for a festival wristband?

The official festival box office is located at the festival entrance, view on map here. You can exchange your pre-purchased tickets for wristbands from 3:00 – 9:00 PM EST on Thursday, August 31 or on Friday, Saturday, or Sunday beginning at 9:00 AM. Your ticket can be printed at home or shown on your mobile device to receive your wristband at the box office. Should you not receive your ticket email within 24 hours of your purchase, reach out to tickets@tryon.com and we will be happy to assist you.


LODGING AND CAMPING CHECK-IN/WILL CALL: Check In/Will Call for campers and TIEC lodging guests will be open from 11:00 AM – 9:00 PM Thursday at the flag pole entrance to TIEC. You’ll also be able to pick-up your wristbands for the weekend early at this location.

PLEASE NOTE: Wristbands must be worn at all times and cannot be passed from person to person each day.

What is the cost of a child’s ticket?

Children 12 and under are admitted free with a paying adult to all General Admission areas (entry to festival grounds, GA Viewing Areas, Land of Rhythm Kid Zone, and Tryon Resort offerings.) However, for parents with Grand Stand, Scruggs Patron VIP, Blue Ridge VIPX, or Cabana access (guaranteed seated ticket types) please note that only children 3 and under may join you in those special access areas for free. If your child will need their own seat (4 and up), they will need their own ticket to have access to those special areas (Grand Stand, Scruggs Patron VIP, Blue Ridge VIPX, or Cabana.)

GENERAL
What’s the best way to stay up to date on festival happenings?

Text “ESMF” to 40691 to get the Scruggs Scoop for official festival updates. These texts will be the best way to keep up to date on the festival schedule, stay informed on festival happenings, special on-site offers, & surprise performances throughout the weekend.

Where do I park?

Free Daily GA Parking will be available with Earl Express shuttle service provided throughout the day. PLEASE NOTE: Reserved Weekend VIP Parking in the main lot IS NOT included with any ticket type. You must purchase this separately here.

Are dogs allowed at the festival?

Dogs are not permitted on the festival site where the Earl Scruggs Music Festival is being held; however, dogs on leash are welcome onsite at Tryon Resort and in the camping areas.

Can I bring my camera?

Point-and-Shoot cameras are permitted, but only for personal use. Commercial photographers must request a media credential by clicking here Please note that we reserve the right to not issue media credentials for every request.

What kind of bag can I bring?

No bags or purses will be allowed in the festival venue gates unless they are made of a clear plastic, vinyl, or PVC. Please note, all guests will be subject to search upon arrival via our security check-point. To expedite the entry process, our overall suggestion – less is more! 

✅ YES -Clear bags made of clear plastic, clear vinyl, or clear pvc which do not exceed 12″ x 12″ x 6″

✅ YES Instruments in cases will be allowed in to be used in the Jamming Area at the Silo Bar, but will be subject to a thorough search. 

🚫 NO backpacks or bags that are not clear

🚫 Single pocket drawstring bags that are not clear

We will have clear bags available for purchase on-site at the festival merch booth.



Can I bring my cooler and/or my own food & drink?

Coolers and outside food and drink are not permitted inside the Earl Scruggs Music Festival performance venues, except for medical reasons (dietary restrictions, glucose intolerance, etc.). One pint-sized zip-lock bag per person can be brought into the performance venues for medical reasons.

Is the festival indoors?

The Festival is an outdoor event, however, there are covered areas available at the Flint Hill Stage seating area and the Legends Workshop Stage is in a covered area.  

Is the festival rain or shine?

Yes, but the festival will have safe practices in place for severe weather situations. In case of a weather emergency, please follow instructions from our staff.

Will there be opportunities for jamming?

Yes! We encourage all patrons to bring their instruments and join us at the International Bluegrass Music Association Jammin’ Area at the Silo Bar. BYO Instrument! All instrument cases will be subject to search at the festival gate. Lets celebrate Scruggs the best way we know how!

Will there be any childrenʼs activities?

Yes! Join us at Carolina’s Land of Rhythm Kid Zone next to Information Booth – Cleveland County Tourism is providing an area for kids and parents to hang out during the festival for playtime fun with cornhole, hula hoops, a bubble machine, chalk sidewalk drawing, face painting, fun photos and an instrument “petting zoo” provided for family fun.

Friday 3 – 6 pm

Saturday 12 – 6 pm

Sunday 12 – 3 pm

How can my band be considered to play the festival?

The Earl Scruggs Music Festival lineup is carefully curated by our festival committee and does not accept unsolicited materials from bands/artists.

What time does the music start and end each day?

Friday’s music starts at 2:00 PM EST on the Flint Hill Stage (main) and ends around 12:30 AM. On Saturday, music on the Flint Hill Stage is from 12:00 PM until 12:30 AM; and on Sunday it runs from 11:00 AM until 5:00 PM. The festival will have an additional second stage, the Foggy Mountain Stage and a workshop stage. Check the website for schedule updates. All schedules are subject to change.  

Can I be a vendor?

Vendor Applications are closed.

I wanna help! Do you need volunteers?

Yes, we need volunteers! Volunteer sign-ups will be available soon. Check our Volunteers page for updates.

What kind of chair can I bring into the GA area?

Portable, collapsible chairs (nothing taller than a standard camping chair) are permitted inside the GA area.

What about sunshades and blankets?

Sunshades and tents are not permitted. Blankets must not exceed 10’ x 10’.

What shouldnʼt I bring to ESMF?
  • Weapons of any kind
  • Any glass containers
  • Golf Carts
  • Large backpacks, purses, or any bag over 12″ x 12″ x 6″ in size
  • Bags that are not clear
  • Food and drink
  • Alcohol
  • Illegal substances of any kind
  • Umbrellas
  • Coolers or picnic baskets
  • Lasers
  • Glow Sticks
  • Stickers
  • Silly string
  • Confetti
  • Glitter
  • Spray paint
  • Pets (Service dogs will be permitted)
  • Glass containers and metal aerosol cans, including sunscreen in aerosol cans
  • Detachable lens cameras
  • Recording devices of any kind including professional recording equipment, GoPros, audio recording equipment, and video recording equipment
  • No unauthorized vendors will be permitted
  • No solicitations, handbills, sampling, giveaways, etc.
  • Remote-controlled vehicles or aircraft, including drones
  • Sunshades and tents
  • Blankets over 10’ x 10’.
What is your refund policy?

Tickets to the Earl Scruggs Music Festival are non-refundable. Should the event be postponed or cancelled, your tickets will automatically be transferred to the rescheduled date or the following year’s festival.

Is the festival accessible for persons with disabilities?

The Music Venue at TIEC is ADA accessible. Designated sections are available for handicap seating in the general admission seating, the stands, or in the floor seating. Ramps are available for access to all handicap seating sections. ADA parking will also be available. Attendees requiring ADA parking will need to hang their ADA-approved parking tag in their car for access to this area.

HOSPITALITY
Will there be food options onsite?

Food trucks and the Tryon Resort restaurants will be serving a variety of food (including options for those with dietary restrictions) for purchase. Outside food and drink is not permitted.

Tryon International Equestrian Center offers world class restaurants, which are located in Legends Plaza. Choices include Bear’s Smokehouse BBQ, Blue Ginger Sushi, Campagna Italian Cuisine, Legends Grille, Siesta Cantina, and Roger’s Diner. The festival will be hosting food trucks located in the Flint Hill Stage Area including: Thats A Wrap, Lunch Box, Country Cabin Sweets & Treats, Sweet Smokin Gringos, and Island Noodles.

What drink options will be available?

Alcoholic and non-alcoholic beverages will be available for purchase.

What Craft Vendors will be onsite?

Merchant Vendors:
Hemp and Barrel
Westwind Tie Dye 
Shrunk 3D Upstate
Gypsy Wagon Wares
The Tarpestry Co.
Blue Gecko
Happy Lizard Boutique
Emily’s Art Alley
Pluck It! Music Brand
G. Tallent Designs
Blue Ridge Music Trails of NC
Cool Water Tie Dye
Martha Crow, Guitar/Instrument

Will a shuttle be available?

Yes! We will offer a free on-site shuttle service – the Earl Express – between the parking areas, tent/RV camping, and entrance to the festival. The shuttle will stop at two locations on the festival grounds. We will have two shuttles cycling continuously to better serve festival attendees. Please no drinking and driving. The state troopers and local law enforcement will be out making sure everyone is safe!

Shuttle Hours:

Friday 10 AM – 1AM

Saturday 9 AM – 2 AM

Sunday 9 AM – 6 PM

What else is there to do in the region?

There are a wide range of activities for individuals and families to explore in the beautiful Tri-County area while here for the festival.

Stop by & visit the place where the legend lives on! Our partners have highlighted a list of what to Know Before You Go Guide for your journey to our neck of the woods. Stop by during the festival weekend or come back later to soak it all in.

To make the most of your visit, check what’s available at the Tryon Resort and the surrounding counties of Cleveland, Polk and Rutherford.

Tryon Resort has multiple shops and restaurants located in the Legends Plaza area to enjoy while at the festival. Kids’ activities will also be available in this area for attendees to enjoy.Tryon Resort Visitor Guide.

Earl Scruggs Center located at 103 S Lafayette Street in Shelby, NC, about 30 minutes from the festival grounds at TIEC.

Cleveland County, NC Visitor’s Guide (Shelby)

Polk County, NC Visitor’s Guide (Saluda, Tryon, Columbus)

Rutherford County, NC Visitor’s Guide (Chimney Rock, Lake Lure, Blue Ridge Foothills)

Will Wi-Fi be available?

Yes! Tryon Resort offers complimentary Wi-Fi services to all of its onsite visitors. Select “Tryon Resort Guest” to access the free Wi-Fi.

STILL GOT A QUESTION?

If you still have a question just email us and we will get back to you .